Refund policy

We want to provide you with a simple and transparent return process. The following terms and conditions apply to all returns and refunds.

Return Period

You have 14 days from the date you receive your order to request a return.

To be eligible for a return, the item must be in its original condition, unused, and undamaged. Whenever possible, it should also be returned in its original packaging.

Before returning any item, please contact us at:

a0979772685@gmail.com

We will provide you with the necessary instructions to complete your return.

Return Shipping Costs

If you are returning an item because you have changed your mind, the return shipping costs are the responsibility of the customer.

If you receive an item that is damaged, defective, or different from what you ordered, please contact us so we can review the situation and offer an appropriate solution. If a return is required in such cases, we will cover the applicable return shipping costs.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery. If you notice any damage, defects, or discrepancies with the item received, contact us as soon as possible.

Please include your order number and, if necessary, photographs showing the issue.

Non-Returnable Items

Certain items may not be eligible for return, including customized or made-to-order products, as well as certain opened or used products that cannot be returned for hygiene or safety reasons.